About us
Message from our CEO:
We have developed a unique platform that provides you with a full Electronic Health Record (EHR) managed service, supporting every aspect of your digital optimisation strategy and future roadmap. e-Health IT is a one-stop shop, providing outstanding technical support and solutions across the whole of the healthcare sector. It’s only been a few years, but our client base is growing all the time, and we continue to release innovative, market-leading solutions – helping healthcare providers ensure truly exceptional patient care.
Over the years, we have identified numerous gaps in processes, technical support and service delivery. We founded e-Health IT to overcome these challenges and bridge a crucial gap in the marketplace.
Gurjit Mudhar
Managing Director & CEO
Why e-Health IT?
Our unique platform provides you with a full Electronic Health Record (EHR) managed service, supporting every stage of your digital journey and future roadmap.
Our in-house team has extensive experience and know-how across all main Oracle Cerner Solutions.
We provide strategic support in every phase of a new EHR deployment, including:
- Legacy system pre-deployment audits and data cleansing
- PAS Clinic Build – data migration (trial loads) and operational readiness
- Cutover (Go-live) support
We also offer bespoke services based on your needs.
1st line support – Service desk
Helpdesk support, troubleshooting and triage.
2nd line support – Back-office
Configuration and advanced troubleshooting.
3rd line support – Development
Clinical enhancements, custom reports and expert troubleshooting.
Pre-developed solutions and products available
- Go-live stabilisation
- Post go-live optimisation
- Clinical documentation & MPages
- Correspondence
- Third-party systems integration
- Reporting
- SQL dashboard & KPI solutions
Extensive quality assurance procedures
- In-house testing team to carry out regression and functional testing
- Custom audit reports provided as part of client validation and sign-off
- Post-implementation audit and monitoring service
Professional and expert consulting to identify client requirements and provide ‘out of the box’ solutions.
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Quality
assurance
and service
delivery
Project management – Planning, coordination and reports: e.g. highlight reports, project plans and risk registers.
Quality assurance & service delivery management – Appointed account manager to ensure quality assurance procedures are adopted throughout implementation, managing teams and client service delivery.
Technical handover and maintenance documentation.
Internal regression and functional testing as part of quality assurance protocals and sign-off
Custom audit reports and monitoring tools.