Exceptional support for healthcare organisations in their Electronic Health Record (EHR) digital journey. e-Health provides system and process optimisation, using cutting-edge technical solutions to deliver improved patient care.

How we do it

Our Mission

Cutting-edge solutions

Improved system usability across the whole organisation.

System optimisation

Unlock full system capabilities
for better patient care.

Process Optimisation

Supporting operational, clinical
and ICT requirements.

Collaborative working

Access our innovative solution via a single, central platform.

 

Solutions Catalogue

With our extensive configuration and development expertise, we’re the ideal partners for NHS trusts deployed with Oracle Cerner.

Our full strategy and defined implementation model supports you in each stage of the project development life cycle.

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Our Services

Healthcare organisations may provide similar services to patients, but they can operate very differently. At e-Health IT, we provide flexible terms and tailored services to meet our clients’ individual needs

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Why e-Health IT?

Our unique platform provides you with a full Electronic Health Record (EHR) managed service, supporting every stage of your digital journey and future roadmap.

Our in-house team has extensive experience and know-how across all main Oracle Cerner Solutions.

We provide strategic support in every phase of a new EHR PAS deployment, including:

  • Legacy system pre-deployment audits and data cleansing
  • Clinic Build – data migration (trial loads) and operational readiness
  • Cutover (Go-live) support

We also offer bespoke services based on your needs.

1st line support – Service desk

Helpdesk support, troubleshooting and triage.

2nd line support – Back-office

Configuration and advanced troubleshooting.

3rd line support – Development

Clinical enhancements, custom reports and expert troubleshooting.

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Testimonials

I found all the team really helpful and easy to work with. They were responsive and tried to accommodate our needs. I valued their knowledge of the system.

Susan Holton

(Associate Director for Operational Digital Implementation & Delivery) Ashford & St Peters NHS Foundation Trust
Developer has been excellent throughout – and we have had a couple of occasions where we’ve contacted him, he replies immediately and fully resolves the question / the work.

Barton Clark

(IM&T Senior Project Manager), Kingston Hospital NHS Foundation Trust
Whilst we took on the mammoth task or moving from our legacy PAS system to Cerner millennium, e-Health was invaluable, they not only supported on day to day rebuild but guidance support complex build trainers and basically Oracles of Cerner. They worked with us exchanging knowledge, our priorities, support and assurance this gave me to feed back to the Trust was immense.

Martine Mason

Outpatient Department Manager. West Hertfordshire Hospital NHS Trust
The service provided to us during, and post go live by e-Health IT was invaluable! Their knowledge of the Cerner system is immense, they quickly built relationships with our staff, they were happy to share their knowledge and listen to any concerns we had, advising us on different approaches. They worked quickly and efficiently and always checked that they fully understood what we were asking for. It was a joy to deal with them. They were very quick to respond if issues were raised, and very quick to make changes when required. I would recommend e-Health IT unreservedly.

Dawn Smith - (Change Manager)

Royal Free London NHS Foundation Trust